GHAITH MOHAMMED ABDULLA SHAEL ALSAADI

Business Banking Officer - Liability

Dubai, UAE

Profile summary

Business Banking Officer with 3 years of experience in client portfolio administration, financial data analysis, and regulatory compliance within UAE banking operations. Proven ability to guide team workflows, manage high-value client relationships, and maintain institutional standards.

Career highlights

Banking Operations: Manages client relationships and analyzes financial data at Emirates Islamic Bank to maintain established service standards and preserve account stability.

Customer Service: Executed registration workflows for incoming patients at HMS Hospital while resolving escalated billing inquiries by coordinating with the finance department.

Program Delivery: Delivered targeted readiness training modules and coordinated participant logistics during the October 2020 session schedule at United Arab Emirates University.

Service Execution: Executed assigned duties during the 12 month service period while adhering to structural protocols and operational standards.

Key skills

SkillsBanking & Business Expertise Leadership Team Management Communication & Networking Customer Service & Relationship Management Communication

Professional experience

Business Banking Officer / Acting Team LeaderOct 2024 - Present
Emirates Islamic BankDubai, UAE

Directs daily business banking operations while guiding staff through operational tasks. Oversees portfolio administration and enforces institutional standards across all accounts.

  • Direct daily business banking operations and guide staff through workflow execution.
  • Manage client relationships and analyze financial data to surface business opportunities.
  • Review account activities against bank policies and UAE Central Bank regulations.
Customer Service RepresentativeMay 2023 - Sep 2024
HMS HospitalDubai, UAE

Managed patient communication channels, overseeing daily reception desks and patient inquiries. Handled appointment scheduling, visitor routing, and insurance document verification while maintaining accurate records across internal databases.

  • Executed registration workflows for incoming patients, reducing admission processing wait times.
  • Resolved escalated patient billing inquiries by coordinating with the finance department.
Jahez Program TraineeOct 2020 - Oct 2020
United Arab Emirates UniversityAl Ain, UAE

Executed the Jahez Program at United Arab Emirates University in 2020, focusing on professional readiness training and coordinating participant schedules. Managed daily operations for a cohort of 10 participants, aligning session objectives with institutional capability goals.

  • Delivered targeted readiness training modules during the October 2020 session schedule.
  • Coordinated participant logistics and session materials for program attendees.
National Service ConscriptDec 2018 - Dec 2019
UAE Armed ForcesUAE

Completed military service obligations within the United Arab Emirates armed forces, concluding in 2019-12. Fulfilled assigned duties across various operational units while adhering to strict structural guidelines. Maintained readiness standards through regular physical and tactical conditioning.

  • Executed assigned duties during the 12 month service period.
  • Adhered to structural protocols and operational standards.

Education

Undergraduate StudentJan 2022
University of Dubai

Finance Major | Currently in final year of study.

High School DiplomaJul 2018
Secondary Technical School (STS)

Certifications

1 MILLION PROMPTERSDUBAI FUTURE FOUNDATION2026-06-01T00:00:00.000Z
The 7 Habits of Highly Effective PeopleFranklinCovey2026-06-01T00:00:00.000Z
Sustainable Business PracticesUniversity of Colorado Boulder2026-07-01T00:00:00.000Z

Languages

Arabic · Native

English · Fluent